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Dealing With a Cranky Copier?

person frustrated by out of order printer

Most of us take very little notice of the office copier when everything is working great. When something goes amiss, however, we realize how much we depend on our copier to keep everyday processes on track.

When You Can Fix It Yourself

Here's a look at some common copier issues and what you can do to get back to business ASAP.

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Cybercrime. Why It's Too Soon to Let Your Guard Down

Cybercrime

Data breaches have become a regular part of the news; so much so that businesses and individuals alike are in danger of growing complacent. The truth is, it's never a good time to let your guard down, and social engineering attacks are on the rise. From stricter government compliance mandates to new tactics from hackers, your need for a robust IT management solution is higher than ever.

Get Out of the Office More Often With Document Management

document management

Your up-and-coming workforce has some expectations your organization should be ready to meet. For starters, they don't expect to be tied to the home office, and you'll need a robust document management application that's up to the task.

Choosing a Scanning Solution

disgruntled business man with stacks of paper

If you're thinking about switching from paper-based processes to electronic document management (and you definitely should be!), then you'll need to take a look at scanning solutions. A multifunction system with a scanning feature is always a good option. However, if you're dealing with a lot of incoming documents or scanning years of archived files, a dedicated scanner can save time while leaving your multifunction system available for other tasks.

Copier? Printer? Multifunction System? What Are the Differences?

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If you're a little fuzzy about the differences between copiers, printers, and multifunction systems, that's understandable. The terms are often used interchangeably, but there are significant differences between these three types of imaging technologies. Here's a look at the capabilities and features commonly found in devices from each category.

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Choosing an IT Management Partner for Your Healthcare Facility

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Proactive IT management is essential for any organization, but for the healthcare industry, the well-being of your patients is at stake. When choosing a Managed IT Services partner, be sure the level of support they offer can meet your critical demands. Here's where to start.

Can Your Document Management System Provide Protection From Internal Threats?

digital document

Most of us view threats to our saved information as originating from one source—cybercrime. Experience has taught us that not all threats are external, and employees regularly put data at risk. Internal threats to your information happen when employees unknowingly engage in risky behavior.

Employees may store information on unprotected mobile devices or save it in a public cloud platform without strong password protection. They may click on the wrong file and send sensitive information to employees in another department.

Getting Started with Scanning

scanning documents

There are a wide variety of reliable scanning solutions available for business use. Deciding which equipment to lease or purchase will depend on your company's unique mix of requirements.

3 Ways to Protect PHI on Your Copier

hipaa on tablet

If you recently purchased or signed a lease agreement for a new copier, don't assume the new device is automatically HIPAA compliant. The idea that any copier is HIPAA compliant just because it includes the latest security features is a misconception. While technology can help your healthcare facility maintain document security, it's how your staff uses the equipment that determines compliance.

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How to Choose the Right SMB Tech Support

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If you are a small business, you have no doubt struggled, at times, with tech support. Often, the most tech-savvy person in the office becomes the default person to help you get your computers working.

If you've identified that it's time to hire a company to help you with your small business desktop support or your small business network support, you might want a simple guide to help you know what to look for. Consider these four areas of expertise while conducting your search.

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