Proactive IT management is essential for any organization, but for the healthcare industry, the well-being of your patients is at stake. When choosing a Managed IT Services partner, be sure the level of support they offer can meet your critical demands.
How to choose an it management partner
Here's where to start.
A solid reputation —We all like to give new businesses the benefit of the doubt, but when it comes to IT management for your healthcare facility, it's better to go with an established company. Look for a Managed IT Services provider with a reputation for excellence who can also provide testimonials from satisfied customers to back up their claims.
Strong technology partnerships —Your IT infrastructure is only as good as the people, hardware, and software that make it up. Look for an IT management partner with strong technology partnerships with industry-leading manufacturers.
Responsive support —You can't afford to wait when your network is experiencing an issue. The best IT management providers offer 24/7 monitoring, proactive maintenance, and a commitment to addressing your problems before they have a chance to impact your workday.
Disaster recovery —Protecting healthcare information includes planning for disaster. Cloud-based backup solutions protect your data if disaster strikes and causes damage to your on-site systems. Backup and recovery services can help you retrieve information so you can continue to serve your patients to the best of your ability.
Support for applications —Keeping third-party apps updated is critical to network security. Make sure the provider's management strategy includes this vital service. When interviewing IT management providers, it's important to make sure they understand the laws that govern the healthcare industry.
Contact us at CPC Office Technologies to learn how our experience helping healthcare providers meet their IT goals can help your organization succeed.