Ricoh wins MFP Cloud Ecosystem award for the 2nd time in a row by addressing customers' evolving workplace needs

EXTON, Pa., March 30, 2021 /PRNewswire/ -- Ricoh USA, Inc. has won a BLI 2021-2022 PaceSetter Award for the Connected Multifunction Printer (MFP) Cloud Ecosystem domain. Keypoint Intelligence, the world's leading independent evaluator of document imaging software, hardware, and services, selected Ricoh as a winner for the second time in this category due to its continued leadership and expansion in MFP-accessible cloud workflow services, delivering increased productivity and significant time savings to customers.

"As organizations look for ways to boost team productivity, MFP-resident apps and MFP-connected cloud services can be an invaluable tool for streamlining workflows, saving time, and freeing teams up to focus on the work that matters most," said Jamie Bsales, Director of Smart Workplace & Security Analysis at Keypoint Intelligence. "This will be especially important in the post-pandemic workplace, where remote and hybrid home/office employees will rely on 'smart' connected MFPs to accomplish critical business functions, often without the benefit of IT support."

The award recognizes document imaging technology providers with the most extensive and progressive products and offerings when it comes to MFP-accessible cloud services.  Ricoh's wide range of cloud services and workflow tools that connect to and complement its MFPs help organizations simply and securely execute automated workflows that can streamline document-centric tasks and improve productivity, extending time savings beyond routine document routing and printing.

Keypoint Intelligence noted that Ricoh has made cloud connectivity a cornerstone of its MFP strategy, with its newest devices being compatible with the company's cloud workflow solutions to provide document capture, routing, and processing options for both general business processes and key markets, including healthcare, finance, education, government, life sciences, legal, retail, insurance, manufacturing, energy, graphic communications and more. These valuable workflows—when combined with Ricoh's subscription-based services offerings—means organizations require no capital expenditures, onsite servers, or special software for rapid implementation.

"We are humbled that Keypoint Intelligence has recognized our innovation and dedication to providing agile solutions that help our customers work more productively during these changing times," said Heather Poulin, Vice President, CIP Marketing & Portfolio Management, Ricoh USA.  "As the nature of the workplace evolves, organizations must be assured that they have the most secure and efficient tools at their fingertips. These are the goals of our cloud and workflow services, and our team continues to innovate based on what our customers tell us they need."